Privacy
Short version: your team and your work live in your own private team space on our server. Only you can get in. We never share it, and we only use what we need to run your team and bill you.
Where your team lives
Your teammates, chats, files, emails, saved passwords, schedules, your teammates' computers and backups live in your own team's space on our server, capped and locked to your account, never shared or public.
Your phone and computer
Your phone, your computer and the desktop app all reach your team through our secure server, signed in with your Bullpen account.
People
When you chat with someone through People, your messages go through our server and wait there until their Bullpen app picks them up, 30 days at most. They are not end-to-end encrypted. They see your name, your company, your photo and the messages you send them, nothing else. Your teammates never read People chats.
AI requests
When a teammate asks the AI something or makes a picture, your team's questions to the AI pass through our server; we count usage, we don't keep what they say. The answer comes back the same way.
What we keep
- Your email, plan and license key.
- Which computers use your license (3 at most).
- How much AI your team used each week, so we can keep you within your plan.
- Normal server logs, like the address that checked for updates.
- Anything you send us with Send feedback, with your name, email, plan, Bullpen version and device, so we can answer you.
Payments go through our secure payment processor. We never see your card number. To keep free trials to one per card, we keep a scrambled ID of the card that the processor gives us; it can't be turned back into the number.
What we don't do
We don't sell or share your information. No ads. This website has no cookies and no tracking.
Questions or deleting your data
Write to us through the form at bullpenteam.com/contact. Ask and we will delete your team and everything in it.
Bullpen · Contact us through the form at bullpenteam.com/contact.
Last updated October 27, 2026.